Contact Fotives 

Have a question or need assistance? Our team is here to help.

Whether you have a product inquiry, need pre-purchase guidance, require technical support, haven’t received your download link, are experiencing download or licensing issues, need assistance with an order, payment, duplicate charge, or checkout, require help with your account or product activation, or would like to discuss partnership opportunities or any other general or business inquiry, we’re here to assist.

Complete the contact form below or email us. We aim to respond to all inquiries within 24–48 business hours.

Email

support@fotives.com

Phone

+91 920 7755 839

Frequently Asked Questions

Find answers to common questions about our products and services.

After completing your purchase, you can download your files from the Thank You page, the My Orders section of your account, and through the download link sent to your registered email.

Yes. Our presets support both mobile and desktop (PC/Mobile) workflows. Mobile presets are designed for Adobe Lightroom Mobile, while desktop presets work with Adobe Photoshop and Adobe Lightroom.

Yes. LUTs can be used on desktop software such as Premiere Pro, DaVinci Resolve, and Final Cut Pro, and on supported mobile apps like VN Video Editor that allow LUT imports.

PSD files are primarily designed for desktop use in Adobe Photoshop. Some mobile apps may open PSDs, but full layer editing and advanced features are best supported on PC or Mac.


If you have trouble downloading your files, please email us at support@fotives.com with your order details. Our team will assist you within 48 business hours.